FAQ

Helpful Information

Terms & Conditions

BY PURCHASING A READING, I UNDERSTAND AND AGREE TO THE FOLLOWING:
I am 18 years of age or older.
**I UNDERSTAND THAT ALL READINGS ARE DONE IN THE ORDER RECEIVED.
**I UNDERSTAND THAT I MUST RESPOND TO ALL EMAILS  WITH INDIGO SMOKES/ALEXIS. FAILURE TO DO SO WILL RESULT IN A CANCELLATION OF  OUR SESSION.  A REFUND WILL NOT BE ISSUED OUT.
YOU MUST NOTIFY ME THAT I, THE READER IS BEING RECORDED. Not Notifying me IS A CRIME and I have the right to take legal action IF a reading for ENTERTAINMENT PURPOSES is used in the Court Of Law.
**My reading is not a substitute for professional legal, financial, medical or psychiatric advice.
**Sessions are not intended to replace the services of a trained healthcare professional or be a substitute for medical attention. Consult a physician in all matters relating to your physical or mental health.
**The reading I receive from INDIGO/ALEXIS, is subject to my own interpretation and I take full responsibility for my interpretation and my life choices.
**For legal reasons, I have to advise you that the reading is provided for entertainment purposes only and no guarantees are implied or stated.
**INDIGO SMOKES/ALEXIS will not be held responsible for any decisions or actions taken by me.
**I also understand that ALL SALES ARE FINAL! No exceptions. Refunds are only given if INDIGO/ALEXIS is unable to perform the reading.
**INDIGO/ALEXIS reserves the right to refuse service to anyone for any reason. Any and ALL purchases are PREPAID prior to services being rendered, and services will not be rendered if payment is not received. If the appointment time is missed or shortened by the customer or for whom services are being purchased for any reason, no refunds or exchanges will be made, and the appointment or appointments will not be rescheduled or extended in any way.
**Please EMAIL  prior to purchase regarding any questions or concerns regarding this policy.
BY BOOKING A READING YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS: I, ALEXIS, WILL CONNECT WITH THE SPIRIT AND WILL GAIN INSIGHT USING MY PSYCHIC INTUITION. THE READINGS THAT I PROVIDE ARE FOR GUIDANCE ONLY. WHAT YOU DECIDE TO DO WITH THE INFORMATION THAT I GIVE YOU, INCLUDING ANY ACTIONS YOU TAKE, IS DOWN TO YOUR OWN PERSONAL RESPONSIBILITY AND CHOICE. ALL READINGS AND QUESTIONS ANSWERED SHOULD AT NO TIME BE REGARDED AS LEGAL, MEDICAL, FINANCIAL, PSYCHOLOGICAL OR BUSINESS FACT AND ARE SUBJECT TO YOUR OWN INTERPRETATION AND JUDGMENT. FOR LEGAL REASONS WE HAVE TO ADVISE YOU THAT THE READINGS ARE FOR ENTERTAINMENT PURPOSES ONLY. IF READINGS ARE RECORDED WITHOUT MY KNOWLEDGE, I HAVE THE RIGHT TO  TAKE LEGAL ACTION.

Online Store Terms

ONLINE STORE TERMS AND CONDITIONS


ALL CANDLES ARE FIXED TO ORDER. All orders take 10-14 business days excluding holiday to process. Once your order has been processed you will receive a tracking number. Please email if it has been 30+ business days and you haven’t received a tracking number. More than likely, USPS has your package on hold or the incorrect home address was given to the merchant. ALL orders are fulfilled in the order which they are received.

All orders are shipped tightly in bubble mailers or boxes

Tracking Numbers are sent automatically to the email used when order was placed. It is sent when your order is ready to ship, and will update within 48 hours when packages are dropped off in bulk at USPS. All orders that was  shipped to the wrong  home address due to the buyer placing an old address MUST  pay a reshipment  fee. 

REFUNDS & EXCHANGES:

All sales are final and refunds are prohibited due to items being made to order and due to hygienic reasons. PLEASE NOTE that when you make a purchase you are AGREEING with this policy.

Note for Online Booking

Each month, there will be limited slots available. First come, first serve.

 

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